Blog Post

Demand Generation

How to Create and Implement a Demand Generation Strategy

Growing your company always includes an overhaul of your marketing strategy. What works on a small scale is unlikely to translate as you seek to expand market share, and you could waste a lot of money and time trying—with little to show for it.

This is the perfect time to implement a Demand Gen strategy to drive growth. Do the research and plan the smart way forward.

In this post, we’ll show you how to create and implement a demand generation strategy to drive growth.

Benefits of a Demand Gen Strategy

  1. Increase brand interest
  2. Generate higher-quality leads
  3. Nurture relationships that create brand ambassadors
  4. Earn and hold market share
  5. Re-engage existing customers to increase retention/ CLV
  6. Turn existing customers into Demand Gen amplifiers
  7. Larger deals
  8. Key accounts
  9. Higher ROI

Challenges of Demand Generation

  1. Building an audience
  2. Consistently creating high-quality content
  3. Budget constraints
  4. Marketing-Sales alignment
  5. Capturing demand
  6. Turning leads to customers

As challenges, these represent opportunities you'll need to directly address and overcome through Demand Gen strategy.

How to Create and Implement a Demand Gen Strategy for Growth

Create Buyer Personas

You have to define an audience before you can build one. Your buyer persona is a fictionalized yet data-based representation of what your ideal customer looks like.

The clearer understanding you have, the more directly and effectively you'll be able to communicate with this target audience to grow it.

You can define and refine the audience for your B2B SaaS by factors like:

  • Professional factors. Industry, job role, decision-making structure, goals, challenges
  • Personal factors. Demographics, interests, hobbies, news and information sources they trust, what they do for entertainment, and shared life experiences.
  • Intent factors. What's driving their decision-making processes right now? What are they looking for? And what do they need to know they've found it?

Mapping the Buyer's Journey

  • Non-aware. They're unaware they have a problem or its impact on their ability to do their job, get business results, etc.
  • Problem-aware. They become aware—or are made aware they have a problem and how much it's hurting them. They have begun seeking B2B SaaS to solve this problem and consider some options.
  • Solution-aware. Now, they're aware of the kinds of solutions that exist. They're evaluating needs, benefits, pros & cons, cost, etc., to finalize their selection.

This is a journey. It can happen quickly. But most of the time, the person travels along this path looking at various sources of information.

Your demand generation strategy must ensure that you become a source of information, so they travel the path with you. This gives you the power to guide this person.

On your side of things, Generate demand > Capture Demand > Nurture/Engage > Close > Retain/Re-engage.

Fail to create a full-funnel, multi-channel experience, and you'll lose them if you can get their attention in the first place.

Determine Your Goals for Demand Gen

Goals should always be specific, measurable, attainable, relevant, and timebound (SMART). They should take into account factors like:

  • How much can I achieve with this budget? Budget constraints, along with immediate business revenue needs, can drive decision-making. You could go all out and think long-term for outstanding growth, but work with what you've got.
  • Where's my target audience leading me? You've done your audience and competitor research to define the target audience. Your goals must reflect what you learned about where they are, how they make decisions, and the buyer's journey.
  • What can I track and measure? Consider how you'll measure if, where, when, and how your demand generation strategy and/or implementation is working. Do you have the technology you need to do that? What do you need to set up to ensure you can consistently, reliably, and confidently track performance?

Develop a Content Strategy

An MIT study found that 66% of marketers at top companies say businesses must focus on end-to-end customer experience and journeys to succeed.

You must target the whole buyer's journey across important channels to earn the benefits of Demand Gen. First, ask yourself where you need to have content.

  • Facebook ads and organic
  • LinkedIn ads and organic
  • Search ads and organic
  • Retargeting ads (various locations)
  • Email
  • Website
  • Downloadables
  • Account Based Marketing
  • Sales enablement
  • Publisher Direct
  • Mobile-first

A full-funnel Omni channel experience is critical for SaaS companies. If you're not currently full-funnel or omnichannel, this may seem like an overwhelming number of places to engage in demand generation.

So, I want to communicate that the right content strategy optimizes the content creation process to make this achievable.

Next, you must ensure you're creating content for the entire funnel. As a general rule, when people are non-aware, they need blog posts, videos, user-generated content, and ads that introduce them to the problem.

When they are solution-aware, they need demos and free trials to help them decide to buy your solution.

Nurture Leads

Your content strategy includes a clear path and method to not only generate demand but capture demand so you can turn MQL into SQL during mid-buyer's journey.

This is the time to build a stronger relationship with the prospect. Email is a great way to do this because you have greater control over the cadence and order of marketing messages.

Here, your strategy should address how you'll align marketing, sales, and service. Misalignment among these three cost SaaS companies money through customer and employee churn as well as lost productivity.

They must be united through definitions, purpose, communication, and technology. For example, use lead scoring automation to Speed the Lead to Sales at precisely the right time.

Track, Measure, and Optimize

You must make sure you can see the full impact of your marketing, sales, and service alignment, automation, and demand generation strategy. You need to know how your audience experiences your full-funnel, omnichannel experience.

Clear and reliable revenue attribution and reporting are essential to achieve this.

This not only proves ROI. It helps you identify gaps in the whole funnel, omnichannel experience. You can then eliminate what's not working and double down on what is to grow.

Matter Made helps B2B SaaS businesses grow. We help you create and implement a Demand Gen strategy to attract and convert more ideal customers and grow your business. Let's talk about generating demand for your B2B SaaS.

Blog Post

Demand Generation

Growth

How to Choose the Right B2B Marketing Agency

B2B marketing is a different beast than B2C marketing and can be more challenging, even for experienced digital marketing teams. To build successful growth marketing strategies, working with a B2B marketing agency might be the most productive route to take. 

With that said, it’s not a good idea to join efforts with the first agency that shows up on search engine result pages. 

Finding the right agency that will meet a business's unique needs is easier said than done, and this article will discuss how to identify the right B2B marketing agency.

#1. Know Exactly What You Need

Even a rudimentary content marketing strategy (or any strategy, for that matter) requires a good understanding of goals and aims. It’s important that all objectives are made clear before a B2B marketing agency is approached.

When a business knows exactly what they want to achieve, it will be much easier for the agency to develop an effective strategy. 

This doesn’t mean a complete and fully developed digital marketing strategy or paid media campaign needs to be prepared, but the main ideas should already be identified. It’s also a good idea to already know the target market and potential strategic foundations that could work best. 

Having already-planned brand messaging and a fleshed-out brand identity will help the agency better understand the business as well, making the marketing and sales team’s work easier. 

#2. Ask the Agency For Examples of Their Work

Before deciding which marketing agency has made the cut, it’s a great idea to get an understanding of what they can do and how they go about meeting goals. Naturally, no marketing agency can show off all the work they've done, but they should have suitable examples and archives to display their skills and abilities.

Keep in mind that finding the right agency isn’t necessarily about working with one that has done exactly what you need. 

It is highly important that the agency has an understanding of appropriate industry trends (such as the PLG funnel), though. If the team is not up-to-date with what’s going on in your industry, the agency can easily miss the mark with its strategic planning.

#3. Read Their Websites Carefully 

Once you have compiled a list of reliable and interesting marketing agencies, it’s time to see how they created their own website. An easy way to see what a prospective agency is capable of is by taking a look at its own website.

If an agency can’t show examples of how it satisfied existing customers (or previous customers), it might be best to move on to the next agency. Getting a glimpse of previous work allows for an understanding of how an agency can achieve the goals it’s given.

At Matter Made, for example, we offer case studies from many brands — including Dropbox, Productboard, Calm, Loom, and more.

The website should also highlight information such as pricing, customer reviews, and how the teams behind the agency’s success do the things they do. You’ll get an understanding of the agency’s workflow and how that can help with "speed to lead" strategies.

#4. Have a Meeting With Each Agency

Getting together with the marketing agencies and personally meeting every potential agency partner is essential. Although a lot can be learned from the agencies’ websites and brochures, etc, nothing compares to physically meeting the marketing and sales teams you'll be working with.

Allowing a business’ in-house marketing team to meet with the agencies’ team members will help everyone involved to decide if they can work together. A successful digital marketing strategy depends on every person working on it, and if there isn’t harmony, the final results may be lackluster.

Asking questions in person also gives a business the chance to gauge how the agency’s team responds and get a feel for what working with them will be like.

#5. Slowly Weigh Up Your Options As a Team 

When all potential agency partners have been looked at, it’s time to sit back and carefully compare them. It’s important to not rush the decision and think carefully, taking portfolios, track records, skills, and pricing into consideration.

Taking enough time to make this decision can feel somewhat frustrating, but it’s important not to make an emotional or hurried choice. 

Keep in mind your desired marketing campaign — will you use content marketing or social media marketing? How important is search engine optimization to you? Will the agencies be able to achieve the goals you have? How will they do that, and how long will it take them? How will their approach affect your revenue operations? The answers to these questions will help make the final decision easier.

Is Matter Made the Right B2B Marketing Agency For You?

Choosing a B2B marketing agency to work with is more complex than one might expect, and having everyone on the same page about goals and ambitions is important. 

Although working with a good agency can make digital marketing easier, teaming up with the wrong one can cause frustration and waste money as well as time. 

Matter Made’s team of experienced experts could be just what you’re looking for. Interested? 

Let’s talk!

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