[04:39] Nate’s background
[07:16] How does one focus on team building, service delivery, customer experience?
[10:13] The ability to build a revenue engine that works with the product engine.
[11:18] Understanding marketing and sales channels as your platforms
[12:04] What to look for inside of an eCommerce transaction funnel or inside of a marketplace
[14:34] What could also serve as instrumentation panel for success
[16:35] How to ensure strategic direction is implemented
[17:04] The art of balancing competing priorities
[19:22] Use empirical evidence to decide stages of your opportunity funnel.
[20:19] Moving from discovery of that into something predictable, repeatable, and scalable.
[23:19] Begin the experiment for the best customer experience
[01:04] How Greg got to where he is today
[03:20] The CEO whisperer
[05:51] Pivotal career moments
[08:26] Recurring themes
[11:25] Why some companies fail to implement
[13:50] Greg’s frequent rants
[17:09] Greg’s advice
[20:10] How does Greg unwind?
[21:44] Mentors and inspiring people
Greg’s dad and wife
Everyone he’s ever worked with
